AF Marketing

Collaborating With a Growing Advisor Team

By AdvisorFlow and Christopher Dewdney, CFP, CLU, CHS, CPCA Christopher, Principal at Dewdney & CO., is a seasoned financial professional with two decades of experience. His goal is to make a positive impact in the financial services industry by providing comprehensive, inclusive, and holistic financial planning services.

Christopher's Industry Challenges

In the fast-evolving landscape of financial advising, Chris and his team faced an array of challenges that tested both their adaptability and expertise. While the demand for personalized financial advice remained strong, changing client expectations and technological trends encouraged a shift in approach.

At Dewdney & Co. the advisor teams faced three main challenges:

Challenge #1

Inefficient Way of Sharing Information

Similar information needed to be collected for each client, and then organized and shared within the advisor team. “This causes inefficiencies and a lot of admin work for my team,” said Chris.

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Challenge #2

Branding and Guidelines

With managing multiple advisor and admin teams, it becomes difficult to standardize client experience. This causes difficulties for clients while experiencing the feel of their brand.

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Challenge #3

Disconnect in Client Experience

As the team grows, digital processes between dealer, advisor firm, and insurance companies become too fragmented. This causes a clunky client experience.

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In Response, AdvisorFlow Emerged as the Solution

Redirect Focus on Client Engagement

After implementing AdvisorFlow, Chris observed that his team showed improvements in time management and allocation of resources. AdvisorFlow allows advisors to reduce admin work and focus on client engagement.

Standardized Team Processes

Using AdvisorFlow allowed for an increase in compliance and control in Chris's team. AdvisorFlow gave Chris the control over his team's form templates, which standardized client onboarding processes.

Streamlined Data Collection

AdvisorFlow allowed Dewdney&Co. to centralize client data and make client onboarding a smoother and happy experience for their clients. The adoption of AdvisorFlow enabled Chris and his team to adopt a faster way of collecting data and tech integration in their client onboarding process.

Results

According to Chris, “AdvisorFlow not only slashed administrative work but also streamlined processes, leading to heightened efficiency and an exceptional increase in client satisfaction.” With this technology, tasks that once took hours are now completed in minutes, and complex processes are executed with precision, reducing errors and guaranteeing client satisfaction. AdvisorFlow's platform enhanced client engagement and satisfaction, showcasing the power of innovation in financial advising.